#2 Problem Solved

According to the partners I speak to, the second biggest challenge (btw, the #1 challenge is finding good sales people) goes something like this:

How to get sales people effective training that:

  • Isn’t marketing “fluff”
  • Doesn’t take them out of the field for too long
  • Can be replicated and is consistent
  • Gets results

It may not surprise you to learn that I do have a solution to this problem. Catalyst has recently launched a Virtual Classroom format for providing the real world sales training that your people need. Now, I know what you are thinking (because I was thinking the same thing.) Did Catalyst just take the death by power point webinar format, slap some lipstick on the ol’ pig and call it a “virtual classroom”? The answer to that is a resounding “no.”

The best way I can explain this is by addressing the weaknesses of webinars and show you why this is different. Here’s the challenge with webinars:

  • Sales people multi-task and don’t pay attention — our virtual classroom classes have Jim Sevier constantly engaging each and every student with questions to see how well they are absorbing the information.
  • Webinars are too bloated and have such a large audience, it’s hard to get your questions answered — these classes are small (15 or less students) and highly interactive. Jim creates an atmosphere that causes the students to think things through and ask questions.
  • Webinars are often just fluff and one-sided — Jim doesn’t work for a manufacturer so he can give students the “real deal” and map solutions to business initiatives.  At the same time, he helps students understand a bigger IT picture so students can make Avaya solutions relevant to prevalent initiatives like data center consolidation and business continuity. As a result, students know how to make this stuff “fit” with what’s really going on out there, not sell inside a vacuum that doesn’t exist.

Below are the upcoming classes that run $250 each (Avaya JMF approved). Times are eastern, click on the date to register.

Oct. 9~Friday 10am – 3pm       SIP, Aura and Session Manager

Oct.16~Friday 10am – 3pm      Avaya Applications

Oct.23~Friday 10am – 3pm      ECG and SME Product Overview

Oct.30~Friday 10am – 3pm     Presentation and Prospecting Skills

Nov. 6 ~Friday 10am – 3pm       SIP, Aura and Session Manager

Nov.13~Friday 10am – 3pm       Avaya Applications

Nov.20~Friday 10am – 3pm      ECG and SME Product Overview

Nov.27~Friday 10am – 3pm     Presentation and Prospecting Skills

I’ve sat in on one of these trainings and am so confident in this medium that I’ll refund the cost if anyone sends a student to a virtual classroom training and isn’t happy.

Please call me if you have any questions. 480-403-8525.

Good Selling,

Tom

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About Tom Walker

Tom Walker is Business Development Manager for Catalyst Telecom, a value added distributor for Avaya, Juniper, Extreme Networks, and many others. Tom works with Integrators and Resellers to help them grow their business by leveraging the most reliable, secure and standards based convergence technologies. For more information, visit www.catalysttelecom.com.

Posted on October 5, 2009, in Business Strategy, Operational Excellence, Uncategorized. Bookmark the permalink. Leave a Comment.

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